BEST Service Pros

October 2026

BEST Service Pros.
Introducing our second online edition! Welcome and enjoy!

Letter from Ulf and Ted Von Dehn

When our father founded BEST over 70 years ago, he believed that a good company is built by strong people who care about doing things well. Every day, you prove him right.

Because of that, you may have heard the good news: BEST was named one of Canada's Best Managed Companies again, for the 12th year in a row.  This award is about you, the people behind the work and the care you put into every shift at every site.

We also had the chance to visit some sites and spend time with you in person. These moments remind us that our success has always been about our people, the team members who show up, take pride in their work, and look out for one another.

We couldn't be happier to mark our 70th anniversary more connected than ever to the teams who make it all possible. Seventy years strong, and still growing, thanks to you.

Frontline Team Members, Because of Your Hard Work...

Building Careers at BEST

Frontline Team Achievement

quote

Clavio Gracias – University of Alberta – AB

“I just wanted to let you know that Clavio is a wonderful presence at Juniper House. He takes care of Juniper House like it was his own; everything is always clean, well-kept, and organized. Beyond the quality of his work, Clavio treats the students with nothing but kindness! He is a large part of what made Juniper House feel like home to me. I can’t thank Clavio enough for everything and wanted to make sure you were aware of his efforts and impacts at Juniper House.”

Veronica Exner, Student

quote

Brimante Bermio – Toronto Metropolitan University – ON

“Brimante has been taking care of three buildings during the summer staffing reductions. We have not received any complaints regarding the cleanliness of these buildings. After conducting inspections, I found that all three buildings are in very good condition. Brimante is consistently punctual, always wears the uniform as per dress code, and follows all instructions carefully. He has demonstrated a strong work ethic and has been performing his duties to a high standard.”

Cesar Perez, Site Supervisor

quote

Gnaneswary Vasanthakumar - Simon Fraser University, Surrey Campus - BC

"I would like to take a moment to recognize Gnaneswary for her excellent work as a night-time custodian. She consistently demonstrates strong initiative and a high level of responsibility in handling tasks that require extra attention. Her proactive approach, attention to detail, and commitment to maintaining a clean and safe environment are truly commendable. Contributions like hers make a meaningful difference in maintaining operational standards during night shifts.”

Sourav Mishra, Site Manager

BEST Service Pros.

BEST Joke

Why did the broom get promoted?

Because it always swept the competition.

BEST Internal Celebrations

Ulf Von Dehn Founder Memorial Educational Grant

quote

“On behalf of our family, I would like to sincerely thank you for awarding my daughter Madison Isabella Carruthers this generous grant. We are incredibly grateful for your support and belief in her education. Receiving this grant will help ease some financial burden of her studies and allow her to focus on achieving her academic and career goals. Thank you for investing in students and helping them pursue their dreams.”

Amanda Carruthers , Site Administrator at DURON

quote

“Thank you so much for awarding me the $500 Ulf Von Dehn Education Grant. I have received it, and I truly appreciate your generosity and support. This grant will make a meaningful difference in helping me continue my education. I am sincerely grateful for this opportunity and for BEST’s commitment to supporting employees in achieving their educational goals. Thank you once again for your kindness and encouragement.”

Sonam Yuden , Generalist Custodian at SF2BC

quote

“Completing my Master of Science in Internetworking at the University of Alberta has been one of the most rewarding experiences of my life. Balancing work, studies, and family responsibilities wasn’t always easy, but every challenge taught me something valuable. I am grateful to my family, friends, colleagues, and the team at BEST for their support and encouragement throughout the journey. This achievement is a reminder that with perseverance, faith, and the right support, great things are possible”

Edberg Hammond , Generalist Custodian at UARAB - Graduate of University of Alberta

quote

“Huge thank you to BEST for awarding me the Ulf von Dehn Educational Grant! Having this extra financial support makes a massive difference in helping me balance my work and university studies. Proud to be part of a team that truly supports its people”

Anteneh Seme Alayu , Generalist Custodian at SF1BC

The Autumn intake is open until October 31.

Take a moment to review the criteria and apply today to support your educational journey.

Learn More

Meet our North Hill Centre Team

BEST Service Pros.

BEST Game Competition:
BEST Crossword

Put your crossword skills to the test for a chance to win a $50 gift card!

Download the crossword, complete it, and send your finished game to hello@best.ca to enter. Good luck!

Download The Game

Client Kudos

quote

Ontario Tech University – ON

“I wanted to extend a heartfelt thank you for all of your support during last week’s Convocation. Your team was on campus early making sure every space was spotless before guests arrived, and throughout the event you could be seen across campus giving extra attention. Even in the week leading up to Convocation, your team was working away on the exterior windows, and it did not go unnoticed. Your hard work truly showed, and it made a noticeable difference in the experience for our guests.”

Vittoria Rizzuto , Events Coordinator

quote

Douglas College – BC

“I wanted to let you know that the floors in the space were the cleanest I have ever seen them in my 7 years at the College. Even under the shelves and equipment was debris-free. Great work to you and your team! Please pass on my thanks.”

John Doherty , Facilities Manager

quote

University of Alberta – AB

“A note of thanks and gratitude for the quick response and ongoing work to manage the ongoing flood in HUB 100. I have no doubt that without Veronica and her team managing this situation that the studio and woodshop would be under a significant amount of water. Because of their hard work, students will not be impacted by the recent rainfalls. I am extremely grateful for all the hard work BEST has done today.”

Scott Cumberland , Technician Team Lead

quote

University of Toronto – ON

“I’m writing to express my sincere appreciation for Alberto and the excellent work he continues to provide. He has consistently been reliable, responsive, and readily available when needed. He is also exceptionally hard-working, regularly going above and beyond in his role. I have never heard a single complaint about his work, which speaks volumes about his professionalism and consistency. His efforts are truly valued, and I wanted to ensure they are recognized.”

Nikkos Kakaletris , Facilities Assistant

quote

Electronic Arts Vancouver – BC

“I just wanted to take a moment to shout out the BEST team for their continued efforts on site! Their support and collaboration with our Food Services team have helped achieve an outstanding Fraser Health inspection time and time again. This is a true testament to Araceli’s dedicated efforts and leadership!”

Mitchell Geng , Site Specialist

quote

Michener Centre – AB

“Shout-out to BEST Cleaning! They did an amazing job deep cleaning GH 99! The floors look absolutely fantastic, and everything looks fresh and spotless. Thank you for all your hard work and for everything you do! We truly appreciate you!”

Johnson Joseph , Residential Supports Supervisor

BEST Beyond the Workplace

Your Opinion Matters!

Take a minute to share your feedback and help us make the Bulletin even better for you.

Go to the Survey!