Starting a new partnership is more than delivering services. It is about creating trust, building relationships, and ensuring a smooth transition for both clients and employees.
Our onboarding process plays a key role and reflects what sets us apart: our focus on people, partnership, and customer service.
When we begin a new contract, we often welcome the existing site team into the BEST team. These individuals already know the location and its needs, and we see their experience as an asset. Bringing them on board is both a responsibility and an opportunity to make sure new team members feel the difference of joining BEST.
Onboarding at this scale is a team effort. Operations, People & Culture, Health & Safety, Training, Finance, Business Development, and Marketing all play their part, working together to make the transition seamless.
We introduce our core values, making a positive impact on people’s lives, and striving for a cleaner world. Our program includes presentations with key contacts, training on daily operations, and safety procedures.
Onboarding is the beginning of something great. It sets the foundation for teamwork, trust, and lasting partnerships, showing that we are more than a janitorial service, we are a partner committed to people and excellence.