BEST Service Pros cleans shopping centres and retail properties in British Columbia, Alberta and Ontario, covering the interior and the building exterior under a single contract. Retail crews work in front of customers through trading hours, so they are hired and trained for guest interaction as well as cleaning. BEST is COR certified for workplace safety.
The cleaning team is part of the shopping experience
In a shopping centre the cleaning team is on the floor during trading hours, more visible to customers than almost any other contractor on site. Guest interaction is part of the role, from giving directions to responding to requests. That calls for different hiring and training from overnight office cleaning, and it is usually why a retail contract disappoints: it was staffed like an office contract.
One contract for inside and outside
Most janitorial contractors stop at the door, which leaves a centre manager holding a second vendor for everything past it, and a seam to manage between them. Scope is set per centre, and BEST can cover both sides of that door.
Interior
Corridors, common areas and seating
Food courts, including tables, tray return and spill response through peak
Washrooms on traffic based frequencies
Entrances, vestibules, glass, escalators and handrails
Hard floor and carpet care
Waste and recycling with diversion sorting
Back of house and loading corridors
Exterior
Parking lot sweeping, driveways and pavement
Parking structures, garages and stairwells
Gum removal from entrances and walkways
Graffiti and paint removal
Moss and algae removal
Pressure washing and exterior building cleaning
Dumpster and loading dock areas
Signage and window cleaning
Concrete patching, polishing and sealing
Landscaping
Staffing to the trading calendar
Retail traffic is not flat and a contract can follow it. Washroom and food court frequencies rise through holiday trading, back-to-school, and sale periods, with extra porter coverage for centre events and promotions. Writing that variation into the contract is cheaper than negotiating it in December.
Frequently asked questions - FAQ
Which cleaning companies serve shopping centres in British Columbia?
BEST Service Pros cleans shopping centres across British Columbia, covering corridors, food courts, washrooms, parking structures and building exteriors under one contract. The company also operates in Alberta and Ontario and has been cleaning large scale Canadian properties since 1956.
Will one contractor cover both mall interiors and parking structures?
Some will. BEST covers parking lot sweeping, parking structures, pressure washing, gum and graffiti removal, moss and algae removal and exterior building cleaning under the same contract as interior janitorial work, which removes a second vendor and the coordination between them.
How is a food court cleaned during peak hours?
With continuous porter coverage rather than scheduled rounds: tables and trays cleared on a rolling circuit, immediate spill response, waste stations emptied before they fill, and floor care timed to traffic troughs. Fixed round schedules fail in a food court because the mess does not arrive on a schedule.