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Site Administrator

Department: Operations

Location: Burnaby, BC

BEST Service Pros is a leader in providing premier custodial, confidential document destruction and storage services, to a prestigious and loyal client base. Our goal is to create an environment of operational excellence that maximizes the potential of team members, clients and BEST.  Recently recognized by the Deliotte Group as one of Canada’s Best Managed Companies, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures, we pride ourselves on distinction.

Purpose of Job:

The Site Administrator is responsible for providing administrative assistance to facilitate the custodial site operation. The incumbent is responsible for completing various activities, which include, but are not limited to; answering and referring inbound calls, new team member orientations, scheduling and communicating schedules, rescheduling to accommodate clients’ changing needs, auditing team member time sheets, coordinating meetings and other administrative duties.

Reporting Structure: The Site Administrator reports directly to the Assistant Site Manager and/or Site Manager.


  • Answer/direct phone calls;
  • Ensure new hire packages are filled out accurately and forward all documents to head office;
  • New-hire orientation and on-boarding;
  • Schedule and communicate team members’ schedules;
  • Audit and approve team members’ time sheets;
  • Order supplies;
  • Receive work orders & prepare monthly billings for extra work requested by client;
  • Coordinate training sessions/tool box meetings;
  • Complete a variety of clerical functions (e.g. filing, scanning, photocopying);
  • Train new hires & foster BEST’s company culture, mission, and values;
  • Other duties as required per business needs.

Skills Required:

  • Good understanding of Occupational Health and Safety Act;
  • Strong verbal communication skills;
  • Basic computer and smart phone knowledge with experience using MS Office programs;
  • Ability to effectively analyze, plan, organize, prioritize, and meet deadlines;
  • Multilingual ability considered an asset.

Education & Experience:

  • Business Administration diploma considered an asset;
  • Previous related experience considered an asset;
  • Valid driver’s license with an acceptable driving abstract;
  • Acceptable security and criminal record check.

If you have the necessary qualifications and experience, please submit your resume and cover letter. We also request before applying, that you review our company video, found on our website, at under the Mission and Vision tab, to see if our team is a good fit for your career goals.

We thank all applicants for their interest in joining our team, however, only short-listed candidates will be contacted. No phone calls please.

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