Office Coordinator – BEST Shredding

BEST Shredding is a leader in confidential document management services, combining the values of a family owned business with environmental stewardship and a customer first approach to provide a unique experience for our team and clients. Our goal is to create an environment of operational excellence that maximizes the potential of team members, clients and Best. We’re looking for a detail oriented; customer service focused Office Coordinator to join our team in our head office in Coquitlam, B.C. This position offers candidates an exciting opportunity in a rapidly growing professional organization.

Duties Include:

  • Answering/Directing incoming phone calls & emails
  • Assist walk-in drop off shredding customers
  • Meticulous data entry & management of new and existing customers using an in-house custom tailored software
  • Process payments via Moneris
  • Liaise with Head Office team to ensure accurate billing
  • Issue Destruction Certificates and notify customers of upcoming pickups as required
  • Other tasks as assigned

Requirements:

  • Bachelor’s degree in Business Administration or Diploma plus relevant experience
  • Minimum 3 years relative experience in service industry preferred
  • Client focused with proven relationship building skills
  • Excellent communicational and interpersonal skills
  • Outstanding knowledge of Microsoft Office programs
  • Organized with an ability to prioritize and multi-task
  • Physically fit and able to lift 30+ lbs routinely

If you have the necessary qualifications and experience, please submit your resume and cover letter to  HR@best.ca. We also request before applying, you review our company video found on our website at www.best.ca under our Mission and Vision tab, to see if our team is a good fit for your career goals.

We thank all applicants in advance.  Only short-listed candidates will be contacted.  No phone calls please.

 
  • “Over the term of our contract we have seen ongoing and sustainable improvements in the quality of service, the quality of the personnel completing the service and enhancements in their quality inspection reports and overall ability to manage the cleanliness of our facilities.” – BEST Service Pros Client

  • “I was very impressed with your team’s ability to recruit, train and execute not only the unique demands of a pre-construction cleanup, but also with the ongoing requirements in marking a “world class” first impression for our clients and team members.” – BEST Service Pros Client

  • “I have been particularly impressed with the many professional systems BEST maintains on an ongoing basis from spill and floor care logs to safety training initiatives to employee recognition programs.” – BEST Service Pros Client

  • “I have been very happy with BEST Service Pros’ diligence in providing exceptional janitorial services through their commitment to a unique service offering.” – BEST Service Pros Client

  • “BEST has consistently met and exceeded expectations as determined by our internal evaluation process and by an external independent APPA auditor.” – BEST Service Pros Client

  • “Through third party associations they are able to offer services that are carbon neutral and offer green cleaning that helps us reach our corporate goals.” – BEST Service Pros Client

  • “Through the unique company culture that BEST Service Pros brings, they are able to provide a level of service and care not seen with our previous service providers.” – BEST Service Pros Client

  • “Results speak for themselves and BEST’s proactive approach to managing our account has reduced cleaning deficiencies significantly over previous janitorial contractors.” – BEST Service Pros Client

  • “Over the term of our contract we have consistently seen ongoing and sustainable improvements in the quality of service, the quality of the personnel completing the service and enhancements in their quality inspection reports and overall ability to manage the cleanliness of our facilities.” – BEST Service Pros Client

  • “The first report I had when I got into the office the morning was ‘BEST is GREAT’” – BEST Service Pros Client