• Career Growth

Inside Sales Representative

BEST Service Pros is a leader in providing premier services in both custodial, confidential document destruction & storage services, to a prestigious and loyal client base. Our goal is to create an environment of operational excellence that maximizes the potential of team members, clients and BEST. Recently recognized by the Deliotte Group as one of Canada’s Best Managed Companies – Gold Standard, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures, we pride ourselves on distinction.

Purpose of Job:

The Inside Sales Representative is responsible for promoting and selling confidential shredding services and for completing various activities including, but not limited to, cold calling to prospect for new sales opportunities, ensuring monthly/yearly sales quotas are met, researching customers’ business environments, resolving customer service issues, follow-up and preparation of final contracts, and manage account renewals.  Some independent judgement may be required prior to escalating complex issues as appropriate.

Reporting Structure: The Inside Sales Representative reports directly to the Service Manager.

Responsibilities:

  • Take incoming calls in a professional, tactful, sensitive & diplomatic manner;
  • Research prospective clients while utilizing sales management software tools & ensure follow up;
  • Cold calling in designated territories to prospect for new sales;
  • Enter client data into CRM including calls-to-action, dates, complete profile information etc.;
  • Prepare contracts as per Best’s sales parameters for signatures;
  • Maintain accurate client records;
  • Meet weekly, monthly, & yearly sales quotas;
  • Prepare and submit weekly sales reports to management;
  • Support other territory representatives in an effort to increase market share & revenues;

Education, Experience, & Skills:

  • Related post-secondary education with a focus on sales & sales management;
  • PC Skills including: MS Office, Sage CRM & sales software experience an asset;
  • Excellent telephone etiquette and persuasion abilities to convert inquiries into sales;
  • Customer service experience in a face-to-face environment;
  • Excellent interpersonal & communicational skills;
  • Acceptable security & criminal record check;

If you have the necessary qualifications and experience, please submit your resume and cover letter to careers@best.ca. We also request before applying, you review our company video found on our website at www.best.ca under our Mission and Vision tab, to see if our team is a good fit for your career goals.

We thank all applicants for their interest in joining our team, however, only short-listed candidates will be contacted. No phone calls please.

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  • “Over the term of our contract we have seen ongoing and sustainable improvements in the quality of service, the quality of the personnel completing the service and enhancements in their quality inspection reports and overall ability to manage the cleanliness of our facilities.” – BEST Service Pros Client

  • “I was very impressed with your team’s ability to recruit, train and execute not only the unique demands of a pre-construction cleanup, but also with the ongoing requirements in marking a “world class” first impression for our clients and team members.” – BEST Service Pros Client

  • “I have been particularly impressed with the many professional systems BEST maintains on an ongoing basis from spill and floor care logs to safety training initiatives to employee recognition programs.” – BEST Service Pros Client

  • “I have been very happy with BEST Service Pros’ diligence in providing exceptional janitorial services through their commitment to a unique service offering.” – BEST Service Pros Client

  • “BEST has consistently met and exceeded expectations as determined by our internal evaluation process and by an external independent APPA auditor.” – BEST Service Pros Client

  • “Through third party associations they are able to offer services that are carbon neutral and offer green cleaning that helps us reach our corporate goals.” – BEST Service Pros Client

  • “Through the unique company culture that BEST Service Pros brings, they are able to provide a level of service and care not seen with our previous service providers.” – BEST Service Pros Client

  • “Results speak for themselves and BEST’s proactive approach to managing our account has reduced cleaning deficiencies significantly over previous janitorial contractors.” – BEST Service Pros Client

  • “Over the term of our contract we have consistently seen ongoing and sustainable improvements in the quality of service, the quality of the personnel completing the service and enhancements in their quality inspection reports and overall ability to manage the cleanliness of our facilities.” – BEST Service Pros Client

  • “The first report I had when I got into the office the morning was ‘BEST is GREAT’” – BEST Service Pros Client